Branchless
banking of Citizens Bank International
Branchless Banking (BLB) is means of providing banking services without setting up bank branch i.e. providing banking services by an agent of the bank. Diamond Tech Solutions has started its BLB operation from Baisakh 2073 at Katahari of Morang District after taking approval from Nepal Rastra Bank. This service will help to penetrate the banking without the physical existence of bank.
The BLB service will help the remote
area villagers by keeping the deposit safely and also providing interest on
their unused fund and the people will also have the habit of saving. The BLB is
operated through POS Machine which is biometric so it is secured as the
concerned account holder has to be present along with VISA card at the BLB
location for the withdrawal and deposit. Random selection of Fingerprint
impression is made during the transaction. After the transaction is completed
the customer listens to the voice prompt of the POS machine and understands
what transaction they have done.
In this area the bank has hired an
agent which works on behalf of Bank and provides banking services as mentioned
below:
Financial transactions:
- Cash Deposit/Cash withdrawal
- Fund Transfer
- Mobile Top up
- Utility Payment
- Any other Services
Non financial transactions:
- Balance enquiry
- Mini statement
- Any other services
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